Privacy

Who we are

helpful audits is run by Kea Marketing LLC. Questions and requests go to info@helpfulaudits.com.

What we collect

• About your business: your website, business name, type of business, town, service area, Google listing and the competitors you pick.
• Your email: when you buy a report, request a free sample or ask to hear about monitoring.
• Feedback: anything you flag in a report, and the reason you give.
• Limits: a scrambled version of your IP address, used to count requests and stop abuse, deleted after about two days.

Payment details go directly to Stripe. We never see or store your card number. We also read public web pages of the businesses being compared.

How we use it

To build and send your report, take payment, answer you, tell you about monitoring if you asked, prevent abuse and fix problems. We don't sell your data, and we don't use it for advertising.

Who we share it with

Only the services that run the product:

• Vercel: hosts the website.
• Google (Firebase and Google Cloud): stores our data, runs audits, and handles admin sign-in.
• Google Maps Platform and PageSpeed Insights: receive searches for businesses and the web pages being tested.
• Google Analytics (through Google Tag Manager): receives the pages you visit, your browser and device, and roughly where you are, to count visits.
• OpenRouter and the AI model providers it connects to: receive the business details and public page text being analyzed, not your email or payment details.
• DataForSEO: when turned on, receives searches for your type of business and area.
• Stripe: handles payment and receives your payment details and email.
• Resend: sends our email and receives your email address and the message.
• Cloudflare Turnstile: checks that a visitor is a person, using your IP address and browser details.
• Sentry: receives technical error reports, including the page where the error happened.

We may also share information if the law requires it, or as part of selling or transferring the business.

Who can see a report

A report is at a long, private link. Anyone you share that link with can read it, and it isn't listed on search engines. Reports name the competitors they compare and quote their public websites.

Cookies and browser storage

We don't use advertising cookies. Google Analytics sets cookies to count visits and see which pages people use. Your report's checklist is remembered in your own browser, and only our team's sign-in at /admin sets a cookie of ours. Cloudflare Turnstile may store what it needs to do its check.

How long we keep it

Unpaid sign-ups are deleted after 7 days. Reports are kept so that their links keep working, and we keep payment records as long as tax and accounting rules require. Tell us to delete your data, and we will, apart from what we must keep by law.

Your choices

You can ask to see, correct or delete your information, or stop hearing about monitoring, by emailing info@helpfulaudits.com from the address you used with us. Depending on where you live, including California and the EU or UK, you may have further rights under local law, and you won't be treated differently for using them.

Children, and changes

The service is for businesses, not for anyone under 18. If this policy changes, we'll update it here and change the date above.